Short, practical, for the owner who teaches.

A per-term invoice puts a decision in front of every parent four times a year. What to send before it, and how to confirm the Term 1 slot in writing.

Most owners guess low. The counting exercise: the end of Term 4 list against week 3 of Term 1, minus movers and finishers, and what to do with the number.

Five sections, one page, from your address. Specific beats 'doing well' every time, and here's what specific looks like on the page.

Six weeks of silence is where a wobbling family becomes a lost one. Two touches, one small piece of holiday work from your own material, one date.

Grounding, explained for an owner: every item cites its page, anything untraceable is rejected, you approve before publish, and hints come before answers.

Knowing what the class got wrong before Tuesday. What it takes on paper, and what it looks like when eight of twelve missed ratios and you know by 9am.

NZ centres are revising material built around the old NCEA standards. Convert while you revise, so the revised version is what goes on the platform.

The hardest report to send and the one that gets the fastest reply. Wording that's honest without shaming, and why naming what's due changes the outcome.

Families arrive in the months before the test and want to see weekly movement. Timed sets, accuracy by component and the report, from the centre's side.

The owner marking at 10pm. The arithmetic of students by sets by minutes, what marks itself against your key, and what still needs a person.

NAPLAN families arrive in Term 1 and drift in Term 2. A fortnightly report that keeps going after the test is what turns them into year-round families.

What happens when a converted question doesn't match your key. Usually the worksheet had the error, the queue flags it in red, and finding it is a gift.

Before day one, day one, week one, week two. How to get a new casual tutor teaching your program your way, from your material, inside two weeks.

Four rights categories per document, why a rights register matters before anyone asks, and what a platform should require at upload.

Straight, 300 dpi, whole page, good light. An office copier is fine, a phone photo at an angle isn't, and maths needs its formulae kept as formulae.

Your tutors are the video. We cover the six days between sessions, and we deliberately leave out student-to-student messaging, scheduling and a parent app.

For you and one PDF tonight, use it. For 120 students and their parents, ask one question first: how would you get the results back from 120 kids?

The first batch you convert sets how you'll feel about the whole account. Curate it. One subject at one year level, a term's worth, is a pilot.

Six questions before you hand years of worksheets to any platform, what a good answer sounds like, and what a vague one means.

Two sites, two versions of the program, an owner who can't be at both. Fix it at the material: one program, converted once, and a Friday scorecard.